What happens when a recipient clicks an email’s unsubscribe link?

What they see will vary somewhat depending on the type of email from which they’re unsubscribing.

Review notifications, scheduled reports, and system emails

We provide a special unsubscribe interface for emails that fall into the following categories:

• Review notifications: review alerts, direct review notifications, customer feedback submissions
• Scheduled reports
• System emails: Facebook integration error messages, service activation confirmations, user email address confirmations, etc.

The footer of these emails will present a subscription management link like the following:

When this link is clicked, they’ll be directed to a page where they must confirm their unsubscribe, and choose the message categories from which they would like to unsubscribe.

Campaign emails

If the recipient is unsubscribing from a drip campaign email, they will be directed to a simple unsubscribe confirmation page in their web browser.